Without a doubt, Zoho is surely one of the best CRM tools out there with a market share of 15% in the CRM industry. Being one of the top-rated CRM platforms, Zohocr does have certain disadvantages like reduced number of third-part apps integration, no learning and development resources, lack of features in free plan and lot more. 

Keeping all these cons in mind, if you are looking for better Zoho alternatives, then I’ve got your back. 

By doing in-depth research and reading tons of blog posts, I’ve curated a list of 15 top Zoho competitors and alternatives. These 15 this CRM software in USA are highly advanced, comes with more features and better pricing plans as compared to Zoho. 

 So, you can think of betting your money on any one or two of these tools. 

15 Best Zoho Alternatives For 2022

1.HubSpot [Best Free Zoho Alternative]

When talking about the best Zoho Alternatives, HubSpot has to be on top of any list.  HubSpot is a combination of 4 different tools that will take care of your CRM, sales, marketing and services hub. 

Free and simple to use, HubSpot is a platform that will help you in growing your business without compromising on the quality of service delivery. 

Let us discuss each of its tools in detail.

• Marketing hub: As you can conclude by its name, Marketing is a platform that will help you in growing traffic, generating more leads, converting site visitors into customers and scaling your marketing campaigns at the next level. 

• Sales hub: This tool will streamline your sales process and help in growing your revenue at ease. You can also integrate this tool with your local and online database in various ways and get all the data displayed in a dynamic format.  It also allows automate your repetitive sales tasks and close more deals. 

• Service hub: This is a full-stack customer service support tool that will help you with offering better services to your customers and exceeding their expectations. With this tool, you can delight your customers to the next level and make long term relationships with them. 

• CMS hub: Do you want to create a business site, online store or blog? If yes, then CMS hub by HubSpot has got you covered. With the help of CMS Hub, you can create a website, landing pages, publish amazing blog content and increase the traffic of your site by doing SEO. This tool comes with a drag and drops editor so that you can create a website without writing a code. 

• Operations hub: This is a newly started tool under HubSpot that will help you in sync customer data and automate business processes. Among its features include data sync, programmable automation, and data quality tools. 

Top Features;

• Marketing automation
• Sales automation
• Drag and drop website builder
• Free to use
• Email marketing and automation
• Drip campaigns
• Syn customer data
• Third-party tools integration
• Easy to use
• Data quality automation and a lot more

2.Freshworks [Advacned Zoho Alternative]

Freshworks is a modern alternative to Zoho that is being used by 50k+ customers all across the globe. The beauty of this tool is that it can be used by small, medium and big size businesses as well. This makes it highly flexible and agile. 

You can use this tool to delight your customers by providing them better customer support and taking your sales and marketing campaigns to next level. 

Your employees can also leverage Freshworks to automate unnecessary business tasks and focus more on doing productive activities. 

Following are the tools that come along with Freshworks:

• Freshdesk: This is a conversational tool by which you can engage in more meaningful conversation with your customers every day across various channels like social media, email, mobile and more. it also allows you to connect customers to the right expert, from the beginning.

• Freshsales: This tool will give you a 360-degree view of your customer’s data so that you can personalize their experience. With Freshsales, you can also have conversations with context, automate time-consuming tasks, and spend valuable time selling and not on mundane legwork. 

• Frehsmarketer: Freshmarketer is all about marketing automation and email campaigns. It will help you in sending the right message to the right customer and at the right time so that you can convert more leads into customers. You can also use this tool to marketing sales and marketing funnels. 

• Freshservice: With fresh service, you Eliminate repetitive tasks and manual processes, and drive service efficiency using no-code workflows and powerful automation. 

• Freshteam: This is an all-in-one team collaboration tool by which you can 

Top Features;

• Inbuilt phone system to reach clients
• Integration with Facebook and other social media apps
• Top-rated customer support
• Top-level gamification mechanics
• Ease of Use
• Detailed Reporting
• Customer Relations
• Email Tracking

3. Refrens

Refrens is a freelancer-friendly operating system. It handles backend tasks such as billing and expense tracking. More than 100,000 freelancers, creators, agencies, and small businesses have signed up for the platform so far.

Know about the four main things that Refrens has to offer in detail:

1. Create Business Profile: It’s a B2B marketplace for lead generation, i.e. it is a marketplace for freelancers where they can create profiles and find projects. There are 60000 freelancers/agencies from 632 cities at your disposal.
2. Accounting system: Refrens handles all of your accounting concerns with their free invoice generator and quotation template, which allows you to generate as many invoices as you want in various templates for free. It also includes a quotation generator, escrow management, and other useful features. It also has tools that allow you to keep track of your bills.
3. International payments collection: With the Refrens payment gateway, you can accept payments from both domestic and foreign customers. It provides a better exchange rate than Google’s live rate. It is secured and accepts 90+ Currencies with faster payouts.
4. Collaborate: You can connect with collaborators and take advantage of their network to acquire additional jobs. This will enhance your profile by collecting client feedback.

Popular features of Refrens include:

• Accepts international payment
• Hassle-free accounting
• Escrow and Project management
• Client management
• Showcase your work profile
• Safe and secure data
• Access from anywhere
• Live chat support 

4.Zendesk [Cheap Zoho Alternative]

The next top-rated Zoho alternative is Zendesk. This is basically a service and sales software that will make your customers happy by giving them the best conversational experiences across all communication channels.

With Zendeks, you can offer support services to your customers at any time, any place. It comes with a set of tools that offers sophisticated, seamless support that flows across channels.

Talking about their sales solution then it will help your team to build better relationships with customers and manage your sales pipeline without any of the complexity of traditional sales CRM tools.

You can also deal with customers queries at ease with Zendesk as it puts all customers interactions in one interface. Moreover, it will also pull customers queries from any channel via ticket response, web widgets and customer search history. 

Such advanced features aren’t available with Zoho. 

Top Features;

• Live chat
• Ticket management
• Screencasting 
• CSS rebranding
• Sales pipeline management 
• Email marketing 
• Sales and marketing automation
• Deals management
• Lead generation tools
• Social media integration
• Third-party tools integration

5.Engagebay [Easy To Use Zoho Alternative]

Engagebay is a single solution for all your business activities. This tool will help you in finding new opportunities, convert visitors, deliver customer happiness, and more. To put it in a nutshell, this is a 360-degree CRM tool that is capable of taking your business to a whole new level. 

It has got four plans free, basic, pro and growth plan. You can select any of the plans depending on your business needs and requirements. 

Let me give you an overview of 4 major tools or tasks that Engagebay takes care of. 

• CRM: This feature will allow you to store unlimited customers data and contacts so that you can build better and stronger relationships by keeping track of all your customer details in one place. It will also help in contact management, deal management and appointment scheduling. 

• Marketing automation: A marketing automation tool will save your time by automating your marketing process and sending highly personalized messages to your customers. It comes with tools like landing pages, email sequences, email template builder and more

• Helpdesk: With the helpdesk tool you can resolve doubts, queries and questions of your customers quickly in a personalized way. It has got tools like ticket management, micros, ticket automation and views. 

• Livechat support: As you could conclude by its name. You can integrate a live chat option on your site and offer 24*7 customer support. 

Top Features;

• Sales and marketing automation
• GDPR complaint
• Double opt-in
• CRM
• Email marketing
• Pipeline management
• Sales funnel creation
• Live chat
• App integration
• Landing page creation

6.Capsule [Top-Rated Zoho Alternative]

Let me introduce to you simple and easy to use Zoho alternative. With 4.5 ratings out of 5 on Capterra, Capsule is the CRM tool that every business dream of having. From generating leads to nurturing customers and winning more sales, Capsule does it all for you at a much affordable rate. 

The tool allows you to take control of your customer’s data from one place. You can also track the conversation, know the history and give a more personalized experience to your customers. 

Security is the major concern that comes to everyone’s mind while buying a CRM tool. Capsule will keep your data safe so that you can enjoy peace of mind and work with full productivity without fear of losing any data.

Another good thing about this tool is that it works in sync with various third-party tools like G Suite, Mailchimp, Xero and many more.

Top Features;

• Backup option
• Tight data security
• Email marketing tools
• Sales and marketing tools
• Deal and pipeline management
• Third-party tools integration
• Cheap pricing plans
• Task and contact management
• Reporting and analytics
• Import and export feature

7.Pipedrive [Zoho Alternative For Better Conversion]

Pipedrive is a CRM tool that will save your time and help you in growing your business. Currently, 95,000+ companies are using this tool for sales and marketing automation, email marketing, generating more leads, close more deals and selling more. 

Most of the Pipedrive users close 28% more deals on average.

So, if you are obsessed with improving the conversion of your business, then Pipedrive is the place to be at. 

The workflow which Pipedrive offers is perfect for any kind of business. You can also record all booking and client information and set reminder alters. 

You can also access this tool from your phone and integrate it with your favourite apps. It also gives detailed insights and reports for your business and measures its performance against certain goals. 

Top Features;

• 100% privacy and security
• Work from any time and anywhere
• Manage leads and deals
• Track communication and grow
• Email marketing
• Powerful API
• Multi-language support
• Timeline view

8.Monday  [Popular Zoho Alternative]

The next top-rated Zoho alternative is Monday. You can use this tool for project mangement, sales and CRM, marketing, creative and design, software development, task management, IT and more. Such features aren’t available with Zoho. 

That’s the reason why 125k+ companies have chosen Monday and so could you. 

In the beginning, you can find this tool a bit technical to use. But no worries. Their customer support is 24*7 available to provide you with personalized and outstanding service. They also offer a range of self-learning tools in their support center.

With Monday, you can create your ideal workflow in minutes or choose from 200+ ready-made templates to save your time and effort. 

What’s more? This wonderful software also allows you to set up an automation workflow at ease. This will help in the elimination of human error and focus on the work that gives more ROI to you. 

Top Features;

• Software development
• Project management
• IT and support
• Marketing and sales automation
• Inventory tracking
• HR support
• Remote work management
• CRM activities

9.Agile CRM [Zoho Alternative For Big Businesses]

If you want to promote and market your business like Fortune 500 companies then start using Agile CRM. This is the most affordable all in one CRM tool by which you automate your sales, marketing and service. It has tight security features that will avoid data leaks.

Along with Agile, you also get 500+ apps related to productivity, HR, development, support and marketing. 

Now, let us discuss its 4 important features:

• Sales feature: Sales feature will help you in closing more deals, tracking sales and keeping track of your entire sales record. You also have telephony and appointment and scheduling tools. 

• Marketing feature: With marketing features, you can automate your marketing process and workflow, create landing pages, do email marketing and mobile marketing. 

• Service feature: Service features will allow you to give a next-level customer service experience to your customers. For example, it has a helpdesk and ticketing feature to resolve customers queries at a quick rate. 

• Integration: You can also integrate Agile CRM along with your favourite tools like MailChimp, Facebook, LinkedIn, Twitter and many more. 

Top Features;

• Contact and deal management
• Gamification
• Project management
• Sales management
• Gamification
• Landing page creation
• Lead generation from creation
• Email & mobile marketing
• Sales suite and more

10.Active Campaign [360-Degree Zoho Alternative]

According to me, Active Campaign is one of the best email marketing tools out there. It will allow you to broadcast emails, triggered emails, create email funnels and autoresponders and scheduled email campaigns like a pro. 

You can also personalize your emails based on the data you have regarding your customers. This will help you in improving your open rate. Apart from that, it also has a reporting and analytics tool by which you can see which emails are performing better and which ones are worse. 

Worried about designing email templates? Active Campaign has a never-ending library of email templates to use. You can also edit the templates with the help of a drag and drop editor. 

The best part about this tool is that you don’t need to be a tech geek to use it. Its easy to use interface and brad and drop builder make things easy for you. 

Top Features;

• Email templates
• Drip email campaigns
• HTML emails
• Drag and drop editor
• CRM, sales and automation tools
• App integration
• Easy to use
• 24*7 Customer support
• Free training
• Landing page creation tools

11.Nethunt [Zoho Alternative For Gmail & LinkedIn]

Let’s say hi to the best Zoho alternative for Gmail and LinkedIn. This smart and cool CRM tool will help you with managing leads, nurturing customers, monitoring sales and closing more deals at a pacing rate.

With Nethunt, you can say goodbye to CRM tool with ugly user interface and design. NetHunt will help in organizing your customer data and information in a beautiful looking contact card. It also allows you to segmented audiences, linked conversations, events, tasks, and documents.

If you want to generate leads or grow your email list, then you can use the web forms and webhooks that comes along with this tool. You can also create your own custom form from scratch and promote it on social media or just embed it on your site. 

For those who are struggling with improving their sales and conversion, NetHut has got a sales pipeline feature by which you can make several sales pipelines for your products and services.

Another top-rated feature of this tool is that it allows you to automatically log email interactions, Intercom chats, Facebook messages, and Google Chat conversations.

Gmail

Top Features;

• Organize your customer data and information in one place
• 50+ tools integration
• No data entry work required
• Create drip campaigns 
• Capture leads and grows your email list 

12.GetResponse [My Favourite Zoho Alternative]

You cannot find a better CRM tool than GetResponse. It is jam-packed with tons of features that will solve your problems related to email marketing, lead generation, website creation, paid ads and a lot more. 

It makes email marking quick and simply with 1000+ temples, drag and drop email builder and pre-created HTML email campaigns. Even if you are a newbie to GetResponse you don’t need to worry. Its easy to use interface makes the tool user friendly even for a 10th-grade student.  

Those who are obsessed with increasing their sales, can use GetResponse’s sales funnel builder and start selling their products and services online. From generating traffic, nurturing new signups, and converting them into paying customers – its funnel tools will take care of all. 

Another cool benefit of this tool is that comes with a stunning website builder tool. Using this, you create a website, blog, online store and single-page website within seconds. 

Sounds impossible, right? 

But it is 100% possible if you use the AI website builder of GetResponse. This AI bot will create a website within seconds just by entering few details into it. 

Top Features;

• Create, set up and launch webinar
• Easy to use website builder
• Web push notification feature
• Marketing automation 
• Email creator and analytics
• Autoresponders
• Landing page creation 
• List management and a lot more

13.Streak

Simple and easy to use, Streak CRM is built to automate your repetitive business process, track your sales and leads, create an onboarding process for employees and so much more. It is a Zoho alternative ideal for small and medium-sized businesses who are hunting for CRM software for Gmail.

It will allow you to keep all the data and information about your sales, contacts and tasks directly into your Gmail inbox. 

It also has features likes searching, filter groups, data sorting and sharing them with the entire sales team. You can also import and export your existing customer data within few clicks. 

You can also customize your workflow, add, edit, remove, delete, rearrange and change your sales pipelines as you need. 

Streak is also available on mobile so that you can stay in the loop anywhere you go quickly access the information and tasks directly from your phone.

Top Features;

• Data visualization feature
• Multi-team support
• Reporting and analytics tools
• Email marketing features
• Work with your existing favourite tools and workflows

14.Close CRM

Let me be honest with you. I personally find Close CRM as the most advanced Zoho alternative. It is a tool that is designed to accelerate your workflows and improve the productivity of your team. That’s the reason why it is designed for the sales team first. 

Close CRM will your team 360-degree access to everything that’s happening in the sales process. From customers data to deals and to invoices, this has got it all. 

It also has one-click automation calling feature that will allow you to make 60% more class to your customers and generate more sales. You can also use this feature to solve customers queries, give them support and build better relationships with them. 

Last but not least, Close CRM comes with automatic follow-up reminders, personalized templates, bulk emails and more.

Top Features;

• Increase your reach rates
• Send more emails faster
• Increase your call rate
• Generate more leads, sales and increase your revenue
• Find leads in minutes
• Video call and charing feature
• Complete API access

15.MailChimp

When talking about the best Zoho alternatives, how can we forget about MailChimp? This was the first email marketing and CRM tool that I used. I was totally in love with it because of its amazing FREE features. 

With MailChimp, you get access to tools that can help you with email marketing, automation, online store, website and blog creation, lead generation and so much more at an affordable rate. 

It can automate your sales and marketing by adding a personal touch so that you don’t end up losing a customer. You can also integrate it with 250+ third-party apps and tools like WordPress, Google Analytics, WooCommerce and a lot more. 

Top Features; 

• Website and landing page builder tools
• Email marketing and automation
• Online store creation tools
• Create drip email campaigns
• Free version available
• Get free templates, themes, images and photos

16. Keap [Award-Winning Zoho Alternative]

Keap is the next level Zoho alternative. It is ranked as #1 CRM tool for ease of use and voted as the best B2B marketing automation tool for small and mid businesses by Constellation Research. 

With Keap, you can capture more leads and collect insightful data about your customers with the help of highly converting landing pages. Plus, it has also got a CRM contact record where you can send emails, make a call, fire off a text.

It will also allow you to automate your sales follow-up to convert more leads. Additionally, you can automate your sales follow-up to convert more leads With Keap. This will save much of your time and you can focus on what matters for your business the most. 

Currently, the tool has got three various plans:

• Lite: This plan is best suitable for small businesses and new startups. It comes with CRM, automation email tools to get organized, automate follow-up, track your deals, and close more leads.

• Pro: This plan is best suitable for small and medium-sized businesses with customer needs. This plan covers everything that you need to automate, sales and marketing camping to save time and take your business to new heights. 

• Max: This is an enterprise-level plan for fully established businesses. It comes with advanced marketing and sales automation tools to customizable campaigns, e-commerce, and analytics.

Top Features;

• Sales and marketing automation
• CRM tools
• Email marketing 
• Sales pipeline
• Reporting and analytics
• Live chatbot tools
• Customer service tools and a lot more

FAQs About Zoho Alternatives